Privacy

Introduction

Welcome to fiveminutebox.co.uk (the “Site”). Your privacy is important to us. This privacy policy (the “Policy”) explains how we collect, use, disclose, and safeguard your information when you visit our website. By accessing or using our Site, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Policy.

Information We Collect

We collect information about you in various ways when you use our Site.

Personal Data

While making a purchase or requesting a free trial, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, and to send your order. Personally identifiable information may include, but is not limited to:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Payment information (processed through third-party services)

Usage Data

We may also collect information that your browser sends whenever you visit our Site or when you access the Site by or through a mobile device. This Usage Data may include information such as:

  • Your computer’s Internet Protocol (IP) address
  • Browser type
  • Browser version
  • The pages of our Site that you visit
  • The time and date of your visit
  • The time spent on those pages
  • Unique device identifiers
  • Other diagnostic data

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

How We Use Your Information

We use the collected data for various purposes:

  • To provide and maintain our Site
  • To notify you about changes to our Site
  • To allow you to participate in interactive features of our Site when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Site
  • To monitor the usage of our Site
  • To detect, prevent, and address technical issues
  • To fulfill any other purpose for which you provide it
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us

Disclosure of Your Information

We do not disclose your personal information to third parties unless it is required for communication with our trainers, or to dispatch your order:

If you arrange training, we will share your name and email address with our service providers only so they can communicate with you regarding the training service.

We will share your personal information:

  • With your consent in any other cases
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Site, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction

Security of Your Data

The security of your data is important to us. We strive to use commercially acceptable means to protect your personal data, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: info@fiveminutebox.co.uk
  • By phone: +44 (0)1442 878629
  • By mail: 31 Elmfield Ave, London. N8 8QG United Kingdom
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